Become a Mystery Shopper

Grass Roots has been mystery shopping for a large number of international clients for over 35 years. Our mystery shopping work covers many different sectors including:

  • High Street Retail
  • Restaurant and fast food
  • Hotel and leisure
  • Automotive
  • Banking and financial services

We aim to ensure that our mystery shoppers provide an accurate picture of the customer service experience, so we use people in real situations to report what happens at the point of customer contact.

We are always looking for new shoppers to join our mystery shopping panel

It's FREE TO SIGN UP so why not apply to become a mystery shopper and you could start:

  • Being paid to go shopping, eating out or visiting your bank
  • Enjoying flexible working hours - you decide when you want to work
  • Benefiting from a flexible working location - you decide which assignments and locations you do
  • Having a say and providing constructive feedback on customer service

Mystery Shopping Clients

Through our mystery shopping programmes, Grass Roots deliver an accurate picture of the customer experience, using on-profile people in real situations to report on their interaction.

Our large panel of international shoppers enable us to replicate client customer profiles and demographics across multiple markets and regions.


Important Information

We have become aware that a number of organisations, not connected in any way whatsoever to Grass Roots or any of its Group companies, have been using our company name without authority to invite shoppers to take part in assignments. These assignments require you to cash a cheque that the company sends you and/or asks you to transfer money to a specified account (i.e. not your own accounts). Please note that these assignments are not from, or in any way associated, or commercially connected with Grass Roots or any of its Group companies.

We only ever invite shoppers who have previously registered with us to undertake assignments for Grass Roots. We will also NEVER send cheques that have to be cashed in advance of an assignment. We recommend that if you are unsure of the legitimacy of the assignment invite you receive, you do not respond.

We are using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience.

By continuing to use our website without changing the settings, you are agreeing to our use of cookies.